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Alladdin

Correct an invoice without deleting it

An invoice you have issued stays in your numbering. To cancel it or change an amount, you issue a credit note that points to it. Alladdin fills it from the original and adjusts TVA, the client's balance and your books.

  • Full or partial credit
  • Own numbered series
  • Linked to the invoice it corrects

When a credit note is the right tool

Use these as a guide. Your accountant can confirm how to treat a specific case.

SituationWhat you do in Alladdin
Wrong price, quantity or TVA rate on a sent invoiceCredit the lines that are wrong, then issue a corrected invoice if needed
The client returns goodsCredit the returned lines. Stock comes back when you record the return
A discount agreed after invoicingIssue a partial credit note for the discount amount
The sale is cancelledCredit the whole invoice. Its balance falls to zero
A draft that was never issuedNo credit note needed. Edit or delete the draft

Three steps from mistake to corrected balance

  1. 1

    Open the original invoice

    Choose to create a credit note from it. Client, lines, prices and TVA are copied over.

  2. 2

    Keep what you are crediting

    Leave every line for a full credit, or remove and adjust lines for a partial one. Totals and TVA by rate recalculate as you go.

  3. 3

    Issue and send

    The credit note takes the next number in its series and is emailed to your client. The invoice, the client balance and the accounts update together.

A clean trail for your accountant

Every credit note shows which invoice it corrects, and the invoice shows its credit notes. Nobody has to reconstruct what happened.

  • Continuous numbering

    Credit notes have their own series, so invoice numbers have no gaps.

  • TVA reversed by rate

    Collected TVA is reduced at the rate of each credited line.

  • Entries posted for you

    The reversing entry is created in your books when you issue it.

  • Who did what

    The record keeps who created the credit note and when.

Credit note questions

What is a credit note?

A document that cancels all or part of an invoice you have already issued. It refers to the original invoice and carries its own number, so your invoice series stays intact.

Why not just delete the wrong invoice?

Invoices must follow a continuous numbered series. Deleting an issued invoice leaves a gap and removes a document your client may already have recorded. A credit note keeps both documents and explains the change.

Can I credit only one line?

Yes. Keep only the lines or amounts you are crediting. TVA is recalculated for those lines.

What if the client already paid?

The credit note leaves a balance in the client's favour. You can refund it or set it against their next invoice.

Does it update my accounting?

Yes. Sales, TVA collected and the client account are adjusted by the entry Alladdin creates when you issue the credit note.

Keep every correction on the record

Issue invoices and credit notes in the same place, with numbering your accountant can follow.